- Contact Us


4 Fritz Boulevard
Albany, New York 12205
P: 518.869.8116
E: info@rbsalbany.com


4919 State Route 233
Westmoreland, NY 13490
P: 315.853.4111
F: 315.853.6731
E: customercare@edanded.com

Repeat Business Systems
Managing Technology, Installing Trust.

Having trouble figuring out how to install toner, toner waste bottles or staples? Need to delete or add an employee to the copier's address book? How about trying to print a booklet? or even finding your device's page counter?

RICOH has provided a series of useful How To videos that show, step-by-step, how to use your machine. For many do-it-yourselfers, you may want to take a look at some of these videos before (or while) you place a service call. Of course we are also available if you need more training on your new machine.

Click the link below to find out how to use the features of your machine.  Be sure that you know your machine's model before you begin (i.e. MP 301, MP 2554, etc.)

Ricoh How-To Videos

If you are still stumped and need help, or to schedule additional training, contact us at 518-869-8116.