- Contact Us


4 Fritz Boulevard
Albany, New York 12205
P: 518.869.8116
E: info@rbsalbany.com


4919 State Route 233
Westmoreland, NY 13490
P: 315.853.4111
F: 315.853.6731
E: customercare@edanded.com

Repeat Business Systems
Managing Technology, Installing Trust.

When you choose Repeat Business Systems, you partner with a team of technology experts guided by a visionary leader. We love people. We are passionate about technology. We also understand what it takes for a business to succeed. The end result: you get solutions that improve your organization backed by extraordinary service.

Our Story

Repeat Business Systems was founded by Dr. Dawn Abbuhl and her husband, John, in 1987. With John's prior experience with working for an office technology dealership they opened Repeat Business Systems and hit the ground running, visiting thousands of local businesses to help with their technology needs. In less than two years they had saturated the market. As the company began to offer a wider breadth of products and services the number one priority has always been always doing the right thing for their customers. 

Today, Repeat Business Systems serves thousands of customers in the Capital Region along with Vermont and Massachusetts. 

Recently, ENX Magazine interviewed Dawn to discover the amazing story behind Repeat Business Systems’ success. You can read the story here.

Repeat Business Systems has received numerous national and regional awards. Recently, these have included the Ricoh Circle of Excellence Award, Eco-Excellence Award, SBA Business of the Year, Family Business of the Year, Albany Business Review Best Places to Work, and Times Union Top Work Places. Dawn Abbuhl has received the Working Women of Achievement Award, YWCA Resourceful Women Award, and Times Union Women of Excellence .  


Local Leadership

Dr. Abbuhl serves on numerous boards and committees including:

  • The Capital Region Chamber of Commerce
  • Forum for Executive Women
  • College of St. Rose Community of Excellence Committee
  • Vistage
  • Fort Orange Club Board of Trustees
  • Ballston Spa National Bank Board of Directors
  • The Center for Disability Services Gala Committee
  • The Pediatric Early Developmental Screening Board Treasurer
  • Neural Stem Cell Research Board
  • The Copier Dealers Association
  • Ricoh National Dealer Council
  • The Cornwallville Conservation Corporation
  • The Pine Hollow Arboretum
  • The Bus Stop Club

Industry Leadership

Dr. Abbuhl and Repeat Business Systems are active leaders in the office technology industry.

Ricoh Dealer Council

Dawn provides guidance and input to Ricoh as the president of the Ricoh Dealer Council. This means our clients have direct input into the next generation of office equipment. It gives our clients the advantage of access to top levels of leadership inside Ricoh.

Copier Dealers Association

As the first female President of the Copier Dealers Association, a best-practices peer group of leading office technology dealers, Dawn is on the forefront of innovation and excellence. Leading the CDA means that Repeat benefits from the best-practices of the nation’s leading technology providers.

To discover how you could put our leadership to work improving your business, contact us today at info@rbs-usa.com.